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📄 Privacy Policy

Last Updated: September 16, 2025

Royal Facility Maintenance LLC dba Royal Gardens Landscaping and Design (“Royal Gardens,” “we,” “our”) values your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. By using our website, forms, or services, you agree to this policy.

Information We Collect

  • Contact details: name, phone, email, property address.

  • Project details: photos, videos, design files, notes, measurements.

  • Billing information: invoices and payments handled by QuickBooks or other processors (we do not store full payment card data).

  • Communications: calls, SMS/MMS, voicemail, emails, form submissions.

  • Device data: IP address, pages viewed, cookies, browser/device type.

How We Collect

  • Forms or scheduling requests submitted through our website or CRM.

  • Phone calls, SMS/MMS, or emails you send us.

  • Apps used in project management (e.g., CompanyCam, Moasure).

  • Cookies, analytics, and similar technologies.

How We Use Information

  • To provide estimates, schedule and deliver landscaping services.

  • To send service updates, reminders, and billing notices.

  • To send promotional offers or review requests (with consent).

  • To improve our services, operations, and website.

  • To comply with legal and tax obligations.

Sharing

We do not sell your personal information. We may share data with trusted service providers strictly for business purposes, such as:

  • CRM & messaging: GoHighLevel (SMS/email).

  • Estimating/project tools: LMN, CompanyCam, Moasure.

  • Accounting: QuickBooks Online.

  • Hosting & email: Google Workspace.

Your Rights

Depending on your state law (e.g., CCPA/CPRA in California), you may request:

  • Access, correction, or deletion of your data.

  • A copy of the data you provided.

  • Opt-out of targeted advertising or marketing communications.

To exercise rights, contact us at:
📧 info@royalmaint.com
📞 954-669-6344

Cookies & Tracking

We use cookies and analytics to improve our website. You may disable cookies in your browser settings, but some features may not function.

SMS & Email

If you provide your phone number or email, you consent to receive messages about scheduling, project updates, billing, and promotions. You may opt out at any time:

  • Reply STOP to unsubscribe from SMS.

  • Reply HELP for help.

  • Use the unsubscribe link in promotional emails.

Data Retention

We keep personal data only as long as necessary for services, billing, and legal requirements.

Children

We do not knowingly collect data from children under 13.

Security

We use reasonable safeguards to protect your information. No system is 100% secure.

Updates

We may update this Privacy Policy from time to time. The updated version will be posted here with a new date.

Contact

Royal Gardens Landscaping and Design
1856 N Nob Hill Rd #226
Plantation, FL 33322
📧 info@royalmaint.com
📞 954-669-6344

📄 Terms of Service & SMS Consent

Last Updated: September 16, 2025

These Terms apply when you use our website, contact us, or provide your phone number.

Services

We provide landscaping consulting, estimating, design, and installation. Quotes are estimates unless otherwise specified. Scheduling may depend on weather, permitting, and materials.

Payments

Invoices are due as stated. Payments are processed securely by Intuit QuickBooks, LMN or other payment providers. Late or failed payments may pause services.

Customer Responsibilities

Provide accurate information, timely approvals, site access, and required permits. You are responsible for pets, irrigation shutoffs, and utilities marked before work begins.

SMS Messaging Program

By submitting your phone number, you consent to receive SMS/MMS messages from Royal Gardens Landscaping and Design.

  • Purpose: appointment reminders, scheduling updates, project notifications, promotions.

  • Frequency: messages may be recurring.

  • Costs: message & data rates may apply.

  • Opt-Out: reply STOP to unsubscribe.

  • Help: reply HELP or contact us at info@royalmaint.com or 954-669-6344.

  • Carriers: not liable for delayed or undelivered messages.

  • Consent not required: giving your number is not required to make a purchase.

Intellectual Property

All content on our website is owned by Royal Gardens or licensors. You may not copy or reuse without written consent.

Disclaimer

We provide services with reasonable care and skill. We are not responsible for conditions outside our control (e.g., weather, pests, municipal rules).

Limitation of Liability

To the extent allowed by law, liability is limited to the amount paid for the service in dispute.

Governing Law

These Terms are governed by Florida law, venue in Broward County, FL.

Updates

We may update these Terms. The updated version will be posted here with a new date.

Contact

Royal Gardens Landscaping and Design
1856 N Nob Hill Rd #226
Plantation, FL 33322
📧 info@royalmaint.com
📞 954-669-6344

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